International Process Teleperformance (TP)
Table of Contents
Job description
Greetings!! We are hiring for a premium international client!
Job Title: Customer Care Executive (International Process)
Location: Work from Home based in Gurgaon (Initial 1-month training at Gurgaon Or Mumbai Office)
Job Type: Permanent
About Us:
Teleperformance is a global leader in providing exceptional customer experience. We’re hiring Customer Care Executives to join our international team and provide top-notch support to our clients.
Responsibilities:
– Handle customer inquiries and resolve issues via call
– Provide accurate and timely information to customers
– Utilize problem-solving skills to address customer concerns
– Maintain a high level of customer satisfaction and quality standards
– Collaborate with internal teams to resolve customer issues
Requirements:
– Excellent communication skills in English (written and verbal)
– Ability to work from home with a stable internet connection (minimum 20 Mbps) and power backup
– Residence within the transport boundary of Teleperformance Gurgaon office
– Ability to work in a fast-paced environment and adapt to changing situations
– Strong problem-solving skills and attention to detail
– 0-2 years of experience in customer service (international experience preferred)
What We Offer:
– Permanent work-from-home opportunity
– Initial 1-month training at our Gurgaon office
– Certification upon successful completion of training
– Provision of systems and equipment for work-from-home setup
– Competitive salary and benefits package
– Opportunities for career growth and professional development
Shift:
Rotational Shift including night shift with 2 rotational week offs.
In 24×7 any 9 hours shift would be there including 8 hours of neat production and 1 hour break.
Salary Structure:
Graduate Freshers :
Monthly CTC : 31,836
In Hand : 27,514
Experienced Candidates, both Graduates and Under Graduates (Non BPO background) :
Monthly CTC : 33,919
In Hand : 29,412
Experience Candidates, both Graduates and Under Graduates (BPO background) :
Monthly CTC : 36,001
In Hand : 31,216
How to Apply:
If you’re a motivated and customer-focused individual, please contact :
HR Sayan – 8158812916
This is only for Mumbai & Gurgaon Location. If you are already in Gurgaon or Mumbai you can apply(no relocation)
Role: Customer Onboarding – Voice / Blended
Industry Type: BPO / Call Centre
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
EducationUG:
Any Graduate
Key Skills
English
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