Customer Service Executive – Tech Mahindra

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Expired on: Nov 15, 2024

0 – 5 years | 2.25-4.5 Lacs P.A. | Pune | Openings: 55
Job description

TECH MAHINDRA IS HIRING FOR INTERNATIONAL VOICE PROCESS

(Freshers & Experience both can apply)

Customer Service/Sales/Technical Support Advisor – UK & Australian Voice Process

Location: Tech Mahindra, Pune (Yerawada)

Salary: Hike on Last CTC & Up to 5 LPA

How to Apply

Interested candidates can contact HR Sushmita at 8830239127 or email their CV to

SushmitsSatish.Yadav@TechMahindra.Com

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Perks & Benefits

  • Competitive salary with performance-based incentives
  • Comprehensive cab facility within transport boundaries (both ways)
  • Professional growth and development opportunities

Roles & Responsibilities

  • Handle inbound and outbound calls for sales, customer service, and technical support
  • Address customer inquiries, complaints, and technical issues with efficiency and professionalism
  • Achieve and exceed performance targets and quality standards
  • Build rapport and maintain strong relationships with customers
  • Provide accurate information and resolutions to customers in a timely manner

Preferred Candidate Profile

  • Minimum 6 months of experience in an international BPO (voice process) preferred
  • Strong sales, customer service, or technical support background
  • Excellent communication skills in English with a neutral accent
  • Ability to work in shifts and from the office location in Pune, Yerawada
  • Previous experience in handling inbound/outbound calls is a plus

Required Skills

  • Exceptional verbal and written communication skills
  • Strong problem-solving and analytical abilities
  • Customer-centric approach with the ability to handle high-pressure situations
  • Good technical knowledge and aptitude for technical support roles
  • Sales acumen with the ability to achieve targets for sales roles

How to Apply

Interested candidates can contact HR Sushmita at 8830239127 or email their CV to

SushmitsSatish.Yadav@TechMahindra.Com

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Immediate joiners are preferred

Regards

Tech MahindraRole: 

Customer ServiceIndustry Type: 

BPO / Call CentreDepartment: 

Customer Success, Service & Operations Employment Type: 

Full Time, PermanentRole Category: 

Customer Success, Service & Operations – Other

EducationUG: 

Graduation Not Required

Company InfoAddress: Tower 3, Building-3, COMMERZONE IT PARK, Commerzone IT Park Internal Rd, Commerzone IT Park, Yerawada, Pune, Maharashtra 411006

Job Type: Full Time
Job Location: Pune
Experience: Fresher
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